Public Offer

• Ayva Plus service — the mobile application and website providing users with subscription-based access to discounts and privileges at partner venues.
• User — an individual who has created an account and/or subscription.
• Subscription — paid access to the Service’s features within the selected plan for a defined period.
• Partner — a venue (restaurant, shop, service, etc.) that provides a discount to holders of an active subscription.
• QR code — a dynamic code in the App that the User presents at the Partner’s checkout to apply the discount.

The Operator grants the User the right to access discounts and privileges at Partners within the selected subscription plan. The Service is an information-technology platform: the discount is provided by the Partner, while Ayva Plus enables obtaining it via the QR code and records the benefit received.

The Operator is not the seller of the Partners’ goods or services and is not responsible for their quality, range or service. The relationship for purchasing goods/services arises directly between the User and the Partner.

The current plans, their prices, available discount amounts and the list of features are shown in the App at the time of subscribing. Prices are stated in soum (UZS). The Operator may change the plans; changes do not apply to an already paid period.

The final discount amount at a specific Partner is determined as the lower of the Partner’s discount and the maximum limit under the plan.

Payment for the subscription is made in the App via the Click and Payme payment systems. Payment is processed on the payment system’s side; full bank-card details are not transmitted to the Operator. Optionally, the User may save a card payment token for subsequent charges.

Payment is not an App Store or Google Play in-app purchase — settlements are made via external payment systems of the Republic of Uzbekistan.

By default the subscription renews automatically: at the end of the paid period the Operator may charge the cost of the next period to the saved card. You can turn off auto-renewal at any time in the App.

After the paid period ends, if auto-renewal fails, a grace period of up to 3 days is granted, after which access to discounts is suspended.

To obtain a discount, the User opens the QR code in the App and presents it to the Partner’s staff at the checkout. The discount is applied when there is an active subscription and the Partner is available under the plan. The purchase amount, discount and savings are recorded in the App.

The subscription provides access to a digital service that is activated immediately after payment. Refunds are made in accordance with the consumer-protection legislation of the Republic of Uzbekistan. A refund request is sent to support@ayva.plus with the reason; each case is considered individually taking into account actual use of the Service.

The User undertakes to: provide accurate data, not share access to the account and QR code with third parties, and not use the Service for fraudulent or illegal actions.

The Operator undertakes to ensure the operation of the Service and the provision of access to discounts within the plan. The Operator may suspend or terminate access in case of breach of the Offer terms or detection of abuse.

The Service is provided “as is”. The Operator does not guarantee uninterrupted operation under circumstances beyond its control (network or payment-system failures, Partners’ actions). The Operator is not liable for a Partner’s refusal to provide a discount for reasons beyond the Operator’s control; please report such cases to support.

The Operator’s aggregate liability is limited to the cost of the subscription for the paid period in which the basis for liability arose.

The contract is valid from the moment of acceptance of the Offer until the use of the Service ceases or the account is deleted. The User may at any time turn off auto-renewal and/or delete the account in the App.

The relationship between the parties is governed by the legislation of the Republic of Uzbekistan. Disputes are resolved through negotiations and, failing agreement, in the manner established by the legislation of the Republic of Uzbekistan.

• Name: PRODUCTLAB LLC.
• Address: Republic of Uzbekistan, Samarkand, Konigil MFY, Samarqand darvozasi street, 49.
• Tax ID and banking details: provided on request and specified in contractual documentation.
• Email: support@ayva.plus, for legal matters — legal@ayva.plus.