Account deletion

• Open the Ayva Plus app and sign in.
• Go to the “Profile” tab.
• Tap “Delete account” at the bottom of the screen.
• Confirm with “Delete”.

The account is deleted immediately. Deletion cannot be undone.

If you no longer have the app, email privacy@ayva.plus with the subject “Account deletion”. Send it from the email address linked to your account, or include the phone number you use to sign in to Ayva Plus.

We may ask you to confirm that the account is yours. We will delete the account within 30 days of confirmation and let you know in our reply.

• Name, phone number, email address, date of birth and profile photo.
• Sign-in methods: the phone number and email can be used for a new account.
• Saved bank cards (payment tokens).
• Sessions on all devices and push notification tokens.

Subscription auto-renewal is turned off, and your card will not be charged again. Your points balance and the remaining subscription period become unavailable.

Your history of purchases at partners, points, subscriptions and payments is kept in anonymized form, without your name, phone number or email. This data is needed for accounting and tax purposes and is kept for the periods required by the laws of the Republic of Uzbekistan.

You can keep your account and delete only some of your data:

• a saved card — in the app: Profile → Subscription & plan → Payment methods → “Delete”;
• other data — on request to privacy@ayva.plus. We will reply within 30 days.

PRODUCTLAB LLC, Samarkand, Republic of Uzbekistan. Personal data questions: privacy@ayva.plus. Support: support@ayva.plus. More details in the Privacy Policy: https://ayva.plus/en/privacy